| Do you support thin
clients, laptop customers or game consoles? |
- You can use
Cafe Manager to monitor time and produce charges
for anything: renting thin clients, laptop
connection, pool table or gaming console. In this
case Cafe Manager works as a comprehensive
stop-watch charge-calculator.
If you do not install Screen Shield on client systems (thin clients, customers laptops,
games consoles) then Cafe Manager can only track time and produce
charges for those clients.
When Screen Shield installed on the clients then you can Lock, Unlock, Restart, Shutdown those system by the signal from Cafe Manager. Screen Shield can only be installed on Windows based systems and can be operated either by IP Address or Network Path (mapped drives) connection modes.
|
| Do you support
wireless communication? |
- To effectively manage customers access to computers
we recommend to install Screen Shield (our free
client-side software). In this case Cafe Manager can
automatically lock/unlock client PCs. If you have wireless network with your own client computers - then CafeManager and Screen Shield work exactly the same way as in wired network.
Cafe Manager will track time, produce charge and unlock client system when
customer ready to start and lock when time is up. Just install Screen
Shield on your client computers and configure Cafe Manager to connect to
clients (IP address or Network Path)
In case of wireless network with access points only (i.e. customers uses
their own computers, laptops) you cannot use (install) Screen Shield. In
this situation Cafe Manager can be used only to track time and produce
charges. Cafe Manager will not be able to lock/unlock client PCs.
It is assumed that customer will notify member of staff before connecting to
the network.
This situation is similar to that with gaming consoles. Screen Shield cannot
be installed on XBox or PlayStation.
|
| Can Cafe Manager be configured
to work with a cash
register? |
- No. Cafe Manager does not have an interface for any sort of hardware devices.
|
| Can I use any currency in the Cafe Manager? |
- Yes. In Cafe Manager you can use a currency different from Windows default currency. You can enter any currency sign in
Tools> CM Configuration menu. Program will use that symbol.
|
| Do I have to install Cafe Manager
on my Network Server? |
- No. You can install Cafe Manager on a separate PC and if you are not using Shield this PC doesn't have to be connected to the network at all. Basically Cafe Manager would be installed on PC at your reception or cash-desk. Simple scheme of Cafe Manager installation could be found here.
If you want to use Shield, you have to make sure at least one is true:
1. You have a static IP addresses for every client PC. If you do not have a server and use only a router, please check with device manual, can you have a static IP address.
2. You can map a network drive to the every client PC from the system where Cafe Manager is installed.
|
| Is it possible to reinstall Cafe Manager Pro on a different PC and use same License Key? |
No. License Key is unique for the system where Cafe Manager is installed
|
| What if I need to reinstall Cafe Manager Pro on the same system? |
- For
registered users:
When you reinstall Cafe Manager Pro on the same
system it may revert back to evaluation mode. It
this case, simple install License Key again.
|
| If I install Cafe Manager on a server can it connect
to the Internet and monitor Internet activity of customers? |
- No. Cafe Manager does not have any interaction with network server and it does not performs any of the server or proxy tasks.
|
| What if my system got corrupt and I would need to reinstall whole operating system? |
For registered users:
After you re-install OS, Cafe Manager may produce a different Serial Number. In this case original License Key will not work. Please contact Technical support with details about your registration and the new Serial Number. After details are validated new License Key will be emailed back to you.
If Serial Number is the same - please install License Key you have for this Serial Number
|
| What is the maximum number of computers I can use in Cafe Manager? |
- Any number you like up to 999. Please Note: Maximum recommended number is 100.
In Cafe Manager go to Tools>CM Configuration
menu, select
General tab and simply type in number of PC in a space provided. Click Apply.
There is only one limitation based on your machine configuration and Operating System resources. Depending on OS resources and amount of background programs running, you may have problems loading a large number of PC-Panels. You may receive one of the following messages:
"Could not load [Number of PC specified] , would you like to load [Possible number of PC panels]"
or
"Failed to load control [name of control], your version of [name of control] may be out of date"
You can either change number of client PCs (consider to purchase a second copy of Cafe Manager and run it on a separate system) or install Cafe Manager on Windows NT/2000/XP as it more resourceful than W95/98
|
| What are dependency files? |
| - Think of dependency files as of drivers for your graphic or sound card. As a name suggests, functionality of the program depends on these files. In fact, not only Cafe Manager may be depended on those files and therefore you may already have them installed. We separated core program's files from dependency files so you don't have to spend time on downloading them again. |
